Cincinnati, Ohio – The Zoo’s slothlike, phased reopening approach will offer visitors the opportunity to connect with nature, see animals and spend quality time with family.
The Zoo says, “By limiting visitor capacity and implementing health and safety measures recommended by state officials, the community can take in the beauty of the botanical garden in a safe way.”
June 10-16 is for members only (reservations required) and is SOLD OUT.
Reservations are now available for general admission and members from June 17 – end of June.
Everyone visiting the Zoo, including members, needs to make a reservation.
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Reopening FAQs
Are advance reservations required?
YES! All members & guests are required to make a reservation in advance to visit the Zoo. A confirmation email will be sent indicating the reservation date/time which should be ready to display upon entry (located on Erkenbrecher Ave.).
Can I make a reservation in person?
No. Reservations and ticket sales may not be made in person. Purchasing a membership does not guarantee same-day visit.
What do I need to bring?
Members: Digital Membership or physical cards should be ready for self-scanning at the turnstile entrance inside the Zoo.
Ticket Holders: eTickets, printed tickets or physical tickets should be in hand and ready for self-scanning at the turnstile entrance inside the Zoo.
Can I print my ticket at the Zoo?
We are unable to re-print tickets or process memberships at the Zoo at this time. We are sorry for any inconvenience. Please email [email protected] if you need assistance.
When should I arrive?
Please arrive within the 30-minute window that’s on your reservation confirmation. If you’re early, please wait in your car until your scheduled entry time. Arriving after the 30-minute window will result in having to be rescheduled into an open time slot. If there is no availability, your visit may have to be rescheduled for another day.
What reservation times are available?
Reservations will be limited and spaced 30-minutes apart to allow visitors to maintain social distance. The first group will be scheduled at 9am and the last at 4pm, seven days a week. The Zoo will close at 5pm. Final entry of the day will be at 4pm to allow for ample visit time.
Where do I park?
Park in the surface lot on the corner of Vine St. and Louis Ave.
What Zoo entrance do I use to enter?
New walk-in entrance on Erkenbrecher Avenue.
Is the Zoo offering any Coupons or Discounts?
To minimize exchange of items between guest and staff, vouchers, coupons, discounts, etc. will not be honored during this time.
WHAT TO EXPECT ON GROUNDS
WHAT TO EXPECT ON GROUNDS
Can I buy food or gift items during my visit?
INDOOR restaurants and gift shops will be closed at this time. There will be a few grab and go food locations throughout the zoo as well as open air retail offerings located in Vine Street Village. New mobile food ordering option will allow touchless transactions with food pickup at Hops.
How do I get a map?
In an effort to reduce contact points and continue modeling behavior as the Greenest Zoo in America, we have eliminated all paper maps. Instead, a digital version can be accessed here.
View the hand sanitizer map locations here.
Can I re-enter the Zoo during my scheduled visit?
There is no re-entry. Please be sure to plan accordingly.
Can I rent a stroller or wheelchair at the Zoo?
Stroller and wheelchair rentals will not be available at this time. Please plan accordingly by bringing your own if needed.
What animal habitats will be open?
Outdoor animal habitats are open for guests to enjoy. Watch for one-way directional signage in some higher-traffic areas of the Zoo. Indoor animal habitats will not be open at this time.
Will other rides & entertainment be available?
Safari Train, Conservation Carousel, face painting, and playgrounds are closed at this time for the health and well-being of all visitors and staff.
